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She was a soft-spoken, cruel, cold-hearted, emotionally detached, non-caring head nurse of a psychiatric institution in a pristine white uniform who lacked most, if not all of the five elements of emotional intelligence: self-awareness, self-regulation, motivation, empathy, and social skills Chamberlain College of Nursing, Her leadership style in controlling the ward was dependent on her use of covert manipulation and psychological torture.
By her lack of self-awareness and social skills, she sees herself as helping her patients and not the evil her patients perceive her to be. In two scenes in the show, Nurse Ratched through her lack of self-awareness, self-regulation, empathy, and social skills threatened and humiliated a young psychiatric patient Billy, in front of other patients who appeared to have Pyschology had a sexual encounter with a female patient that she would report him to his mother.
Again, all these being displayed in front of all the patients. Through her calmness and soft-spoken voice, she genuinely appeared to be helping Billy meanwhile her attitude displayed her lack of self-awareness, self-regulation, social skills, and empathy instead.
I will listen to Billy, talk with him respectfully and privately without judgments Cuckois inspiring positive behavior in him. Rather it is totally dysfunctional with nurse Ratched possessing all the power and the authority. The complex, unexpected, undesirable, unpredictable, non-linear, and sudden results of a chaos theory Demir et al.
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Chamberlain College of Nursing. Adtalem Global Education. Demir, M. Chaos theory and nursing.
International Journal of Caring Sciences, 12 2 Mortimer, A. Who is Nurse Ratched?]
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