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VA for Vets BPM Case Study, Part 2

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A common asthma medication that can be used at home might be an effective treatment for early COVID in adults, according to a study published in The Lancet medical journal. University of Oxford researchers found that patients who took the drug budesonide when their first COVID symptoms started were less likely to need urgent medical care or hospitalization, and had a shorter recovery time. It also reduced the chance of persistent symptoms and fever. The randomized controlled trial involved adults within seven days of the onset of mild COVID symptoms. Half of the participants inhaled budesonide twice a day until their symptoms resolved, and the other half received the usual care given based on age, gender, and existing illnesses. In the budesonide group, only one person needed urgent medical care, compared to 10 people in the group who received the standard care for COVID Va Hospital Case Study Va Hospital Case Study

Within a budget, timeline, and a goal to increase engagement in mind, we began looking for the specific barriers to engagement. User groups enabled us to narrow our focus to raising awareness of VCU Health brand, developing new channels of distribution to reach users where they are, improving the content presentation, and making it easier for managers to publish. In user focus groups, we learned that VCU's users want an experience that was responsive, in email and online, and printed for key gathering areas around the offices.

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To centralize control of publishing, we built a custom publishing platform using Drupal that integrates with the mail client, Mandrill. This enables the VCU Health team to create a custom newsletter template, publish an online version, and also email the newsletter directly to everyone in their database, all within the online publishing portal, saving the team time, effort, and stress. Products are not born, they evolve, so it's important to Va Hospital Case Study a long-term plan, an actionable measurement strategy, and the flexibility to pivot and address unexpected results.

Va Hospital Case Study

By measuring activity through Google and Mandrill analytics, and helping VCU Health execute surveys and polls, we can continue to make analyses and recommendations to serve their changing needs for years to come. Next Case Study. VCU Health.

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Our Work. What Seems to be the Problem? Content Strategy To centralize control of publishing, we built a custom publishing platform using Drupal that integrates with the mail client, Mandrill. Building a Product Roadmap Products are not born, they evolve, Caze it's important to have a long-term plan, an actionable measurement strategy, and the flexibility to pivot and address unexpected results.]

Va Hospital Case Study

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